About Us

Our story

Custom Threads Co. is owned and operated by us, Jay and Jenn Kozma. We operate out of Syracuse, NY, where we live with our two dogs.

Custom Threads Co. was born out of the COVID-19 pandemic. We both lost our jobs due to COVID-19 and struggled with what to do next.

Jenn had prior experience running a small screen printing company in high school. It was fun, creative, and she loved being able to make special, custom products for her customers. Jay had prior experience in customer service, sales, and management. One day Jenn said "What if we start a screen printing business..."

And slowly, over time that "what if" became Custom Threads Co.

OUR MISSION

We create high-quality, creative apparel with personalized customer care.

WE GUARANTEE THIS BY:

  • Sourcing only excellent products that we’ve tested:
    We won’t offer products that we wouldn’t personally feel comfortable wearing or using.

  • Offering free, imaginative graphic design services:
    Our designer, Jenn, is helpful, creative, and easy to work with, offering years of graphic design experience.

  • Giving customers our undivided attention:
    You'll always get our best, because we're just as excited about your project as you are.

  • Working around your schedule:
    If you need to meet at 9PM because that’s when you’re free, we’ll be there for you.

  • Never making you do the run around to get what you need:
    When you choose to work with us, you’ll be doing just that - working with us, the owners and operators.

OUR TEAM

JENN KOZMA

Co-Founder/Owner, Graphic Designer, Production

JAY KOZMA

Co-Founder/Owner, Business Manager, Production

TUCKER KOZMA

Asset Protection

EMMA KOZMA

Junior Supervisor